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All our MAILING SATCHELS & ENVELOPES ARE NOW CARBON NEUTRAL!

Shipping and Info

SHIPPING INFORMATION FOR OUR CUSTOMERS

Shipping & Returns Info

When ordering within the UK (excl. Ireland), your order will be shipped from the UK.
All other orders will be shipped from the Netherlands.

Our Shipping Costs & Estimated Delivery times are;

    • UK (excluding Ireland) / 10 - 15 working days / Flat rate GBP7
    • Ireland / 10 -15 working days / Flat rate GBP 12
    • Central, South, West Europe, and Scandinavia / 5 -7 working days / Flat Rate GBP 15
    • South East, Eastern Europe and the Middle East (Excluding Kuwait & Ukraine) / 5 -7 working days / Flat Rate GBP 30

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost. Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

First, email the return details to hello@betterpackaging.com including:

  • Order number
  • Products being returned
  • Return tracking details

 

Then if you're in the UK (excl. Ireland), please send your return to:

 

Returns – The Better Packaging Co(StoreShip)

Chelsea House

Chelsea Street

Nottingham

NG7 7HP

United Kingdom

08450 94 84 14

If you're outside of the UK, please send your return to:

 

Returns – The Better Packaging Co

(Tigers International Logistics BV)

Schaapherderweg 24

2988CK Ridderkerk

The Netherlands

31 180 209 999

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If purchasing, this should be the region you would ship your purchases to